I can't log in to my customer account

First, make sure you are using the email address with which you created your customer account. 

Then, double-check the spelling of your email address. Sometimes an extra space or a colon can be added inadvertently. 

If you have forgotten your password, there is a field for this purpose :

Click on « Oops, I forgot my password » below "log in".
An email will be sent to you with a new password (please check your spam folder !)

 

It may take a few minutes for the email to be sent after your request. If you don't receive anything after these few minutes of waiting, don't hesitate to contact us by phone

France : 03 89 71 74 64
Other countries : +32 81 22 02 59