Payment of my order was refused

Sometimes, payments by debit card, credit card or PayPal are refused for reasons outside of our control. 

Often, we encounter customers who make mistakes in the encoding of digits or a connection problem occurred at the time of your payment validation.

We then suggest you try to validate your order again by returning to your cart.

It is also possible that your bank has blocked the payment. In this case, we recommend that you contact your branch directly. 

You can also try to place your order again using another payment method by clicking on "Choose another payment method".

If you need help, do not hesitate to call us or send us an email with your telephone number :

• Phone (France): 03 89 71 74 64
• Phone (other countries): +32 81 22 02 59
• info@aroma-zen.com