I did not pick up my package or refused delivery

The retention period for your package by various delivery services is 3 to 14 working days. After this period, the package is automatically returned non-priority to our offices. 

If for any reason you were unable to pick up your package or refused delivery, please contact us via our contact form or by phone.

• Phone France : 03 89 71 74 64
• Phone other countries : +32 81 22 02 59

We reserve the right to deduct the return shipping fee from your package.