Customer Service
From monday to thursday from 9.00 am to 5.00 pm and friday from 9.00 am to 4.00 pm
Contact us at 03 89 71 74 64 (France)*
or +32 81 30 52 40 (Belgium* & other countries) *cost of a national call
or +32 81 30 52 40 (Belgium* & other countries) *cost of a national call
After sales Service
Our After sales Service can be contacted by e-mail through the user interface.
To do this, simply log in to your customer account --> My account --> After sales Service.
About payments
You are unable to find the e-mail that contains the information to pay your order ?
Cheque
Cheques denominated in eurosare to be sent to Credit Mutuel in Valenciennes :
CMNE ENTREPRISES 00278 (Aroma-zen)
12 Avenue du Général Horne
1er étage
59300 Valenciennes
CMNE ENTREPRISES 00278 (Aroma-zen)
12 Avenue du Général Horne
1er étage
59300 Valenciennes
Transfers (France & DOM-TOM)
You wish to make a payment by bank transfer? You can do it from your personal banking interface.
IBAN : FR76 1562 9002 7800 0200 4650 112
Bank : 15629
Counter : 00278
Account nbr : 000 200 46 501
RIB key : 12
IBAN : FR76 1562 9002 7800 0200 4650 112
Bank : 15629
Counter : 00278
Account nbr : 000 200 46 501
RIB key : 12
Transfers (other countries)
For countries excluding France and DOM-TOM, you can send us your bank transfer to the following account number :
IBAN : BE11 109 658 330 248
BIC : CTBKBEBX
IBAN : BE11 109 658 330 248
BIC : CTBKBEBX
Need information about our means of payment ? See here.
Are you having trouble paying for your order? You will certainly find the answer to your question in our Frequent Asked Questions
Are you having trouble paying for your order? You will certainly find the answer to your question in our Frequent Asked Questions