Policy of return

Our primary goal is that you are satisfied with any order placed.
However, if you receive a defective item, not in accordance with your order or damaged during transport, we apologize for this non-zero defect.

We invite you to send us, if possible within 3 working days of receipt of your package, an email to info@aroma-zen.com explaining your case and mentioning, if possible, the following three information:

  • a phone number , mobile or landline, to reach you easily;
  • the number of your order or, if not, your precise contact details ;
  • the bar code number on the Colissimo or Kilopost label.

Our services will contact you as soon as possible, to explain the procedure to follow.

 

Félicitations et bienvenue sur le site Aroma-zen,
nous vous confirmons votre inscription à nos bulletins d'information
et l’envoi par mail de votre chèque-cadeau d’accueil de 5 €.

Découvrez dès maintenant votre site créateur de bien-être.

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